Customer Satisfaction Guarantee

If you don’t feel totally uninhibited and inspired to make moves within 30 days of rocking your Arcade Belt, we’ll make it right. Please note our Customer Satisfaction Guarantee is only applicable for sales on www.arcadebelts.com. Purchases from authorized dealers are subject to their return policy. 

Here’s how to send back product under satisfaction guarantee:

• Follow the link below to submit a customer satisfaction guarantee request. You will need the order number to process a refund. To find your order number please reference your order email or your order history on your customer account page. 

• Once you have submitted your request a return shipping label will be immediately available to print. It will also be emailed to you with a summary. — just add this to your package and drop it off at the nearest carrier location. 

• You will have the option of an exchange, refund, or store credit for your return. Exchanges process as soon as the returned product's shipping label has been scanned by the carrier. A return will process once the returned product is at our warehouse. Store credit will be immediately available. Refunds will be processed within 7-14 business days.